Careers | MMW Shared Services

Snr Executive/Assistant Manager/Manager, Technology Management

JOB DESCRIPTION

A Technical leading role who is part of a team of IT associates/vendors who manages infrastructure services, Project deliveries, IT operations and service delivery management within the organization and its entities.

To ensure and promote, the integration of IT with key business functional departments, resulting in better alignment and the successful delivery of operational solutions within the organization and it’s entities. To design common support standards towards continuous quality improvements, system administration and controls.

KEY RESPONSIBILITIES

Technology Management

Oversee and/or be part of IT Service Delivery Management, design of IT services/processes, Security design, Service Transition planning/support, configuration management, Release & deployment management, Service validation & testing, Service Operations such as Event management, Incident management, Request fulfilment, Problem management, Access management and Continual Service Improvement
IT Operations Management by putting in place innovative Strategies, Review Policies & procedures for smooth Operations; Planning & Control of day-to-day operations, Resource management, Proactive & Preventive Maintenance
Coordinate with vendors for Project Delivery, interact with Stakeholders to ensure client satisfaction; Project Planning, Estimation, Monitoring & Progress Reporting; Resolve issues involving Technology Conflicts; Risk Management; Cross-functional Team Interactions where necessary
Business Continuity Planning & Manage Impact Analysis with Recovery Objectives; Threat Analysis (Natural & Man made) and Solution Design; Defining the Impact Scenario and Documentation of Recovery Procedures
Manage user accesses to organization systems and ensure system security for MMWSS internal and client’s users
To support the Office Infrastructure including telephony, internet, and video conferencing system to facilitate
Team player and self-starter to ensure proper managing of various IT projects in the areas of payments, documentation, implementation, post-mortem issues follow-up, vendor management

Administrative Tasks

To assist with procurement and meticulous in preparing documentation
To be able to perform market research on vendor product solutions services
To support and collaborate with vendors for Digitalization Projects
Project liaison to manage IT projects and applications for designated sectors
Project liaison for external partners/vendors related to project deliverables

JOB REQUIREMENT

Degree with relevant discipline
Minimum 4 to 5 years’ experience in the related work scope
Familiar with Microsoft Office 365 and other Microsoft products (PowerBI, PowerAutomate, Visio etc)
Experience in Project Management of project value > 100K, PMI certified is an added advantage
Experience with Cloud and Hosting Support Environment (AWS / Azure / Google)
Experience in managing Medium to Large Networking (various ISP, wireless & LAN), Security Compliance & Server Client Environment
Knowledge of RPA & Application Development is a plus
SQL Server & Data Analytic reporting is a plus
Knowledge ITIL v5.0 is a plus
Microsoft or Cisco certification is a plus

Please send your updated resume in word doc format to [email protected]

We regret to inform that only shortlisted candidate will be notified.

Apply by:

30 November 2022

Assistant Executive, Content & Communications

JOB DESCRIPTION

The Assistant Executive is primarily responsible for assisting the team with administrative works to ensure the smooth operations and execution of sectoral Public Education, Marketing and Branding solutions, strategies and programs that effectively promote the Mosque-Madrasah-Wakaf sector. The ideal candidate should possess strong organizational skills and is able to multitask. He/She is also a very resourceful person and has a good attention to detail.

KEY RESPONSIBILITIES

Prepare and assist in procurement documentation process
Source, liaise and contact vendors
Manage and upkeep filing, data & storage systems of documents and projects
Schedule, organize meetings and take down meeting minutes
Assist in the preparation of regularly scheduled reports and presentations
Provide general administrative support to the team
Support the team in ad-hoc projects and initiatives
Upkeep and manage media and data equipments
Any other role and/or activities assigned by the Directors

JOB REQUIREMENT

Minimum diploma in relevant discipline with 2-3 years of administrative experience
Very proficient in MS Office (Excel, Powerpoint, Word etc)
Is digital savvy and comfortable with digital systems & processes
Strong organizational skills with the ability to multitask
Excellent time management skills and ability to prioritize work
Good written and verbal communication skills
Attention to detail and resourceful
Able to work in fast paced environment and independently as well as in teams

Please send your updated resume in word doc format to [email protected]

We regret to inform that only shortlisted candidate will be notified.

Apply by:

30 November 2022

Executive, Communications

JOB DESCRIPTION

The Executive is primarily responsible in assisting the development and execution of sectoral Public Education, Marketing and Branding solutions, strategies and programs that effectively promote the Mosque-Madrasah-Wakaf sector, its values and services within internal and external stakeholders, with special focus on productivity, technology and innovation, all of which are envisioned towards the enhancement of the MMWSS’ headquarters’ leadership and influence on the socio-religious life of the community.

KEY RESPONSIBILITIES

Work with Mosques, Madrasah & Wakaf sectors as part of the development, planning and implementation of marketing initiatives pertaining to IE
Create and maintain related materials, campaign content, brand guide and consistently execute the client’s brand
Ensure all communication collaterals are adhering to the brand/s corporate guidelines, style guides, tone of voice and personality
Develop engaging and meaningful content (text/images/video) to grow an active community.
Identify and engage with influencers like Asatizah to build relationship and brand message.
Define social media strategies that target and attract audiences across social media channels to achieve objectives through adoption of proper social listening strategies and skills
Analyze social media campaigns efficacy and areas for improvements
To ensure all marketing campaigns, materials and communication collaterals are integrated, timely, clear, consistent and accurate

JOB REQUIREMENT

Diploma or Degree in Marketing, Mass Communications or equivalent
Minimum 2 to 5 years’ experience in Marketing, Corporate Communications or Public Relations
Able to creatively conceptualize and produce communications materials to engage the organisation’s target audience
Excellent written & verbal communication skills
Knowledge of Microsoft Office Applications and creative/design softwares such as Adobe Creative Suite, Illustrator, etc
Videography, editing and/or photography skills are a plus
Requires minimum supervision and able to work independently
Ability to prioritize & plan effectively
Resourceful & enthusiastic

Please send your updated resume in word doc format to [email protected]

We regret to inform that only shortlisted candidate will be notified.

Apply by:

30 November 2022

Head, Human Resource

JOB DESCRIPTION

Lead a team of other HR associates. Will be responsible for a full spectrum of HR functions, implement the HR strategy and HR workplan and operations, including talent acquisition and management, succession planning and professional development of staff, learning and development, performance appraisal and management, rewards and recognition, payroll management and organizational initiatives and other HR related functions.

KEY RESPONSIBILITIES

Oversee full spectrum of HR functions, propose & implement HR strategies and HR workplan and operations, including talent acquisition, professional development of staff, assist in performance appraisal, announcement of rewards and recognition, payroll for non-management staff and organizational initiatives.
Advise Senior Management on the design of the organisation structure to enable business strategy.
Propose & drive the HR transformation and change management in alignment with the company’s innovation and growth agenda.
Participation in formulation of HR solutions and programmes to address the business needs.
Propose to the management, policies tailored to business needs; Communicate and introduce approved policies and processes.
Bridge management and employee relations by addressing demands, grievances, or other issues.
Ensure all C&B program and policies follow legislation and recommendations.
Administer HR-related paperwork to ensure compliance with all labor laws and regulations, as well as government reporting and administration requirements.
Ad-hoc HR projects.
Oversee secretariat function, primary point of contact liaising with various departments, board members, managers, and staff meetings; preparation of materials, correspondence and minutes taking.

JOB REQUIREMENTS

Bachelor’s Degree, Human Resource Management or equivalent.
Minimum 3-5 years’ experience as a senior level HR professional with proven leadership experience.
Able to oversee a team of HR associates and a team player to work with other departments with MMWSS.
Independent with strong organizational skills and able to work under pressure with tight datelines.
Flexible, highly organized and able to multitask.
Excellent interpersonal, communication, problem solving and people-management skills.
Knowledge of HR systems and Microsoft Office applications.
Excellent knowledge of employment laws, regulations, market practices and general business environment.
Positive, resourceful and curious to learn.

Please send your updated resume in word doc format to : [email protected] We regret to inform that only shortlisted candidate will be notified.

Apply by:

30 November 2022