Careers

MMW Shared Services is always on the lookout for talented and passionate individuals who would like to contribute toward the betterment of the community. Explore current open positions in MMWSS and discover how you can spark joy to the community.

Marketing Strategist (Assistant Manager / Manager)

JOB DESCRIPTION

The Marketing Strategist is involved in developing and overseeing the execution of marketing plans that align with stakeholders’ goals, provides strategic guidance, and mentors the marketing team.

The role requires strong oversight of project coordination, ensuring marketing initiatives progress effectively and deadlines are met.

Strategic Oversight

  • Develop and oversee the execution of comprehensive marketing strategies that align with stakeholders’ or Muis’ Strategic Units (SUs) goals.
  • Provide guidance to Project Managers in project planning, implementation, and achieving marketing objectives.
  • Ensure integration of social media engagement strategies with broader marketing campaigns and stakeholders’ or SUs’ vision.

Project Coordination

  • Supervise and evaluate project progress across different marketing initiatives to ensure deadlines and objectives are met.
  • Resolve escalations related to stakeholder communication, resource allocation, or project challenges.
  • Liaise with other departments and leadership teams to ensure cohesive and effective marketing efforts.

Leadership & Team Management

  • Lead and mentor the Project Managers.
  • Conduct regular performance reviews for team members, focusing on goal achievement and skill development.

Additional Responsibilities

  • Represent the unit at Management Committee meetings
  • Stay informed about the best practices and trends
  • Any other work assigned by Reporting Officer or Management Committee

JOB REQUIREMENT

  • Diploma or Degree in Marketing, Mass Communications or equivalent
  • Minimum 5 years’ experience in Marketing, Corporate Communications or Public Relation
  • Ability to prioritise & plan effectively
  • Able to creatively conceptualise and produce communications materials to engage the organisation’s target audience
  • Excellent written & verbal communication skills
  • Knowledge of Microsoft Office Applications and creative/design software
  • Familiarity with web content management system, videography, editing and/or photography skills are a definite advantage
  • Resourceful & enthusiastic
  • Good team player

1 year contract, convertible to permanent position.

Preferably to be bilingual in English and Malay (in order to coordinate with various English and Malay speaking stakeholders and clients)

We regret to inform that only shortlisted candidate will be notified.

Interest candidates can send your CVs to : [email protected]

Apply by:

28 February  2025

Interest candidates can send your CVs to : [email protected]

Senior Executive / Executive, Procurement

JOB DESCRIPTION

The Senior Executive / Executive, Procurement, supports the Senior Manager/Manager in managing procurement activities for the MMWSS and MMWZ sectors. Key responsibilities include implementing procurement strategies, ensuring policy compliance, managing vendor relationships, and leading procurement projects. Strong analytical and communication skills are essential for success in this role.

Procurement Strategy and Processes

  • Assist in developing and implementing procurement strategies that align with organisational goals
  • Manage the tendering process, including reviewing documents, advertising opportunities, and evaluating submissions

Contract and Policy Management

  • Oversee contract negotiation, drafting, and execution to ensure alignment with organisational requirements
  • Ensure compliance with procurement policies and regulations, conducting regular audits as needed

Budget Management

  • Monitor procurement budgets and expenditures, ensuring purchases align with financial policies and stay within approved budgets.

Stakeholder Collaboration and Training

  • Collaborate with internal stakeholders to understand procurement needs, support cross-functional projects, and provide guidance on procurement processes.
  • Design and deliver training programmes for staff on procurement best practices and procedures.

Reporting and Analysis

  • Prepare procurement reports and presentations for senior management, highlight performance metrics and recommendations for improvement.

Continuous Improvement

  • Identify and implement process improvements to enhance procurement efficiency and effectiveness.

Additional Responsibilities

  • Undertake any other duties as assigned by the Reporting Officer or Management Committee

 

JOB REQUIREMENT

  • Preferably to be bilingual in English and Malay (in order to coordinate with various English and Malay speaking stakeholders and clients)
  • A minimum of 5 years of experience in procurement or supply chain management, with at least 2 years in a supervisory or managerial role. Experience in the nonprofit or public sector is advantageous.
  • In-depth knowledge of procurement processes and best practices.
  • Excellent contract negotiation and management skills and understanding of procurement regulations.
  • Strong analytical and problem-solving skills.
  • Effective communication, interpersonal skills for stakeholder engagement and training and mentorship capabilities.
  • Strong organisational skills and time management.
  • Proficiency in procurement software and tools, as well as the Microsoft Office Suite.
  • Innovative thinking and adaptability to align procurement strategies with emerging trends and organisational changes.

1 year contract, convertible to permanent position.

Preferably to be bilingual in English and Malay (in order to coordinate with various English and Malay speaking stakeholders and clients)

We regret to inform that only shortlisted candidate will be notified.

Interest candidates can send your CVs to : [email protected]

Apply by:

28 February  2025

Interest candidates can send your CVs to : [email protected]

Manager / Assistant Manager, Procurement

JOB DESCRIPTION

The Manager/Assistant Manager, Procurement will oversee Muis’ procurement operations, ensuring compliance, efficient workflows, and proactive risk management. This role involves policy enforcement, stakeholder collaboration, and representing procurement at Management Committee meetings. Key duties include task delegation, integrating industry best practices, providing advisory support, and taking on additional responsibilities as needed to promote accountability and continuous improvement.

Governance, Risk Management & Compliance

  • Develop and enforce procurement policies that align with statutory requirements, ensuring compliance and minimising audit risks
  • Conduct regular risk assessments and implement internal controls to maintain integrity and accountability in all transactions

Efficiency, Optimization & Policy Development

  • Streamline procurement workflows to enhance operational efficiency and responsiveness, reducing bottlenecks
  • Refine and update procurement guidelines in line with emerging trends and best practices to align with Muis’ strategic objectives

Stakeholder Collaboration and Representation

  • Work closely with internal stakeholders, including finance, legal, and operational departments, to support transparent, value-driven procurement decisions
  • Represent Procurement unit at Management Committee meetings, presenting strategies, updates and addressing relevant concerns

Team Leadership and Development

  • Delegate procurement tasks effectively to promote team efficiency, accountability, and professional growth
  • Stay informed of industry trends and integrate best practices to maintain competitiveness and innovation

Advisory and Flexible Support

  • Provide advisory support for procurement-related processes to any Muis committees and undertake any additional responsibilities as assigned, demonstrating flexibility and commitment to MMWSS’ success.

JOB REQUIREMENT

  • Bachelor’s degree in Business Administration, Supply Chain Management, Finance, or a related field.
  • A minimum of 7 years of experience in procurement or supply chain management, including at least 3 to 5 years in a managerial or senior leadership role. Experience in the nonprofit or public sector is advantageous.
  • Advanced knowledge of procurement principles, processes, and best practices.
  • Ability to conduct comprehensive risk assessments and implement effective controls for transaction integrity
  • Proficiency in refining procurement guidelines in line with industry trends and strategic goals
  • Thorough understanding of regulatory and audit practices.
  • Proven leadership and team management abilities.
  • Strong analytical and problem-solving skills.
  • Effective communication and interpersonal skills for stakeholder engagement.
  • Proficiency in procurement software and tools, as well as the Microsoft Office Suite.

1 year contract, convertible to permanent position.

Preferably to be bilingual in English and Malay (in order to coordinate with various English and Malay speaking stakeholders and clients)

We regret to inform that only shortlisted candidate will be notified.

Interest candidates can send your CVs to : [email protected]

Apply by:

28 February  2025

Interest candidates can send your CVs to : [email protected]

Executive, Human Resource

JOB DESCRIPTION

This role plays a key role in driving employee engagement, managing HR systems, and supporting core HR functions. This role will design and implement strategies to foster a positive workplace culture, manage HR systems implementation and change management, and ensure seamless execution of HR services. In addition, this role supports the management of secretariat for the Management Committee.

HR Employee Engagement

  • Design and manage employee engagement strategies and activities to build a positive workplace culture and enhance employee satisfaction, including project and budget approval.
  • Plan and execute engagement activities, events, and wellness programs, including staff retreats, meetings, workshops, talks and celebrations.
  • Gather and analyse employee feedback, making recommendations to improve engagement and retention.

HR System Management

  • Source, procure, coordinate, and liaise with vendors to identify and implement a suitable HR system for the organization and its clients.
  • Manage the implementation, change management and integration of the HR system, ensuring it meets the organization and sector’s needs.

HR Shared Services

  • Serve as the main point of contact for HR services, queries, system support and issue resolution for assigned entity(ies).
  • Manage end-to-end payroll processing, including payroll adjustments and submission for Government Paid Leaves (GPL), if applicable.
  • Manage employee data management, training administration, leave administration, recruitment and on/off boarding and performance management.

HR Policy

  • Draft, review, and update HR policies, procedures, and guidelines to ensure compliance with organisational goals, statutory regulations, and industry best practices.
  • Collaborate with key stakeholders to ensure HR policies align with organisational needs and values.
  • Communicate and implement policies effectively across the organisation, providing guidance and clarification to employees.

Board Secretariat for Management Committee (MC)

  • Organise and coordinate MC and other related meetings, including preparing agendas, presentation slides, reports, taking minutes, and distributing them to committee members.
  • Ensure timely follow-up on action items and maintain accurate records of decisions and discussions.
  • Act as a liaison between the Management Committee and relevant departments, facilitating effective communication and information flow.
  • Any other duties assigned by Reporting Officer and Management Committee.

 

JOB REQUIREMENT

  • Diploma or Bachelor’s degree in Human Resource, Business Administration or equivalent.
  • Strong knowledge of HR practices with 3-5 years of experience, with exposure to drafting HR policies or employee engagement, and board secretariat duties being an advantage.
  • In-depth knowledge of HR processes, statutory compliance and policy frameworks.
  • Strong organisational and project management skills, with the ability to multitask and meet deadlines.
  • High level of attention to detail and confidentiality.
  • Strong interpersonal and communication skills, with the ability to build strong relationships across all levels of the organisation.
  • Proficient in Microsoft Office Suites, design software and familiarity with HR software or systems.

1 year contract, convertible to permanent position.

Preferably to be bilingual in English and Malay (in order to coordinate with various English and Malay speaking stakeholders and clients)

We regret to inform that only shortlisted candidate will be notified.

Interest candidates can send your CVs to : [email protected]

Apply by:

28 February  2025

Interest candidates can send your CVs to : [email protected]

Creative Specialist (RRF_MMW_028)

JOB DESCRIPTION

The Creative Specialist is responsible for creating marketing materials, digital content, social media assets, advertisements, and other promotional materials that is aligned with the client’s/stakeholder’s strategic goals, brand guidelines, and target audience. He/She brings fresh, innovative ideas to the table to enhance engagement and drive the desired communication objectives.

Mandatory Skills

  • Illustrator, PhotoShop, InDesign, Premiere Pro, Final Cut, etc.
  • Graphic design
  • Video editing
  • Editorial design
  • Information design/Infographics design
  • Brand identity

Secondary Skills

  • Graphic content-making for use in social media
  • Good typography skills
  • Illustration skills
  • Web design
  • Understanding of marketing concepts & workflows

JOB REQUIREMENT

  • Diploma or Degree in Art, Design or equivalent
  • 3-5 years relevant working experience
  • Able to creatively conceptualize and produce communications materials to engage the Organisation’s target audience
  • Excellent written and verbal communication skills
  • Knowledge of Microsoft Office Applications and creative/design softwares such as Illustrator, PhotoShop and InDesign
  • Able to produce different types of design – graphic, editorial, infographics & brand identity
  • Videography, editing and/or photography skills are a definite advantage
  • Requires minimum supervision and able to work independently
  • Ability to prioritize and plan effectively
  • Resourceful and enthusiastic
  • Good team player

1 year contract, convertible to permanent position.

Preferably to be bilingual in English and Malay (in order to coordinate with various English and Malay speaking stakeholders and clients)

We regret to inform that only shortlisted candidate will be notified.

Interest candidates can send your CVs to : [email protected]

Apply by:

28 February  2025

Interest candidates can send your CVs to : [email protected]

Assistant Executive, Technology Management (RRF_MMW_023)

JOB DESCRIPTION

A Technical leading role who is part of a team who manages infrastructure services, Project deliveries, IT operations and service delivery management within the organization and its entities.
Executing, administering, and maintaining all IT-related projects, systems, and processes. To utilize relevant IT and related expertise in ensuring work effectiveness throughout the above-mentioned function.

Mandatory Skills

  • Perform end-to-end procurement activities that include sourcing, evaluating and contract management in accordance with policies and guidelines.
  • Ensure all procurement activities comply with the policies, procedures, and processes.
  • Ensure proper keeping of the departmental documents for audit purposes.
  • Manage and track the scope, timeliness, milestones and committed deliverables.
  • Ensure all requirements are aligned with internal stakeholders and communicated to vendors. Be involved in User Acceptance Test and ensure any related integrations work well.
  • Monitor project progression and drive towards timely completion.
  • Ticketing and Project Management Support.

Secondary Skills

  • Ability to manage user accounts, permissions, and access controls. (Active Directory, Group Policy, and LDAP.)
  • Assist in monitoring and optimizing network performance and end point security
  • Isolate and troubleshoot information systems issues promptly.
  • Provide general support for application systems (such as M365)
  • Assist in user management tasks (account provisioning, access control, etc.).
  • Maintain an accurate inventory of IT equipment (hardware and software).
  • Ensure compliance with IT policies and procedures.
  • Keep detailed documentation of hardware assets.

JOB REQUIREMENT

  • Minimum 1-year working experience in IT operation environment with at least a professional certification, ITE, Poly or degree in Computer Science/Information Technology, Engineering or other relevant fields related discipline may apply.
  • Knowledge in MS Windows Servers and MS SQL administration;
  • Good communication (written and verbal) and people skills;
  • Familiar with installation, configuration and administration of supporting systems, servers and network equipment;
  • Strong analytical with good troubleshooting ability;
  • Team player with initiative and ability to perform under pressure;
  • Ensure confidentiality and reliability of data, information, and intellectual property;
  • Ability to work in a fast-paced environment and handle high-stress situations;
  • Possess good communication and interpersonal skill.

1 year contract, convertible to permanent position.

Preferably to be bilingual in English and Malay (in order to coordinate with various English and Malay speaking stakeholders and clients)

We regret to inform that only shortlisted candidate will be notified.

Interest candidates can send your CVs to : [email protected]

Apply by:

31 January 2025

Interest candidates can send your CVs to : [email protected]

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