Careers

MMW Shared Services is always on the lookout for talented and passionate individuals who would like to contribute toward the betterment of the community. Explore current open positions in MMWSS and discover how you can spark joy to the community.

Senior Executive/ Assistant Manager, Project Management

JOB DESCRIPTION

The Senior Executive/ Assistant Manager’s primary role is to manage and coordinate various projects of the Technology Management (TM) unit, from procurement to payment.

Duties & Responsibilities

  • Manage and co-ordinate various projects from end-to-end (procurement to payment)
  • Develop project budget and track project costing to ensure cost recovery over project lifecycles
  • Initiate procurement of goods and/or services in a timely manner based on the procurement turnaround time
  • Draft, provide input, and review procurement and evaluation proposals to ensure compliance to approved budget, procurement and financial guidelines
  • Implement and manage project schedules
  • Monitor actual progress against agreed schedule and plans
  • Verify vendor invoices and submit for payment processing
  • Track utilization and advise on budget overage, raising budget requests and contract/order variations where necessary
  • Communicate project information including financial reports to team members and stakeholders
  • Prepare disbursement utilization reports

Additional Responsibilities

  • Co-ordinate payment matters, including liaising with vendors and following up with stakeholders to resolve issues
  • Main point of contact for assigned department’s budgeting and financial matters
  • Any other work assigned by Reporting Officer or Management Committee

JOB REQUIREMENT

  • Minimum Bachelor’s Degree
  • Minimum 3 years relevant experience in Finance, Procurement or IT
  • Proficient in Microsoft Excel
  • Possess keen attention to details
  • Possess effective organizational and business writing skills
  • Ability to prioritize, plan and multi-task effectively.
  • Demonstrate ability to handle work professionally, independently and efficiently with a strong customer service mindset
  • Good interpersonal skills and able to interact with all levels
  • Requires minimum supervision and able to work independently

1 year contract, convertible to permanent position.

Preferably to be bilingual in English and Malay (in order to coordinate with various English and Malay speaking stakeholders and clients)

We regret to inform that only shortlisted candidate will be notified.

Interest candidates can send your CVs to : [email protected]

Apply by:

31 July 2025

Interest candidates can send your CVs to : [email protected]

Assistant Executive / Executive, Human Resource

JOB DESCRIPTION

This role plays a vital role in delivering key HR functions to ensure smooth day-to-day operations and a positive employee experience, with a key focus on payroll administration. This role will design and implement strategies to foster a positive workplace culture through engagements and feedback, and ensure seamless execution of HR services. 

Recruitment and Onboarding

  • Coordinate with hiring managers to understand position requirements and support their recruitment needs.
  • Manage the end-to-end recruitment process, including job postings, screening, managing interviews, selection and conducting reference checks.
  • Conduct onboarding introduction and office familiarisation and facilitate a smooth transition for new hires into the organisation.

HR Employee Engagement

  • Design and manage employee engagement strategies and activities to build a positive workplace culture and enhance employee satisfaction, including project and budget approval.
  • Plan and execute engagement activities, events, and wellness programs, including staff retreats, meetings, workshops, talks and celebrations.
  • Gather and analyse employee feedback, making recommendations to improve engagement and retention.

HR Shared Services

  • Serve as the main point of contact for HR services, queries, system support and issue resolution for assigned entity(ies).
  • Manage end-to-end payroll processing, including payroll adjustments and submission for Government Paid Leaves (GPL), if applicable.
  • Manage employee data management, training administration, leave administration, recruitment, on/off boarding and performance management.

HR Documentation & Digitalisation

  • Assist in streamlining HR processes through digital solutions to enhance operational efficiency and employee experience.
  • Participate in the implementation of digital tools and platforms for HR documentation, workflow automation, and data management.
  • Ensure proper documentation practices are followed, including compliance with data protection and confidentiality requirements.
  • Provide administrative support for digitalisation projects, such as gathering user requirements, testing systems, and coordinating user training.

Any other duties assigned by Reporting Officer and Management Committee.

JOB REQUIREMENT

  • Diploma or Bachelor’s degree in Human Resource, Business Administration or equivalent.
  • Strong knowledge of HR practices with 3-5 years of experience, with exposure to drafting HR policies or employee engagement.
  • In-depth knowledge of HR processes, statutory compliance and policy frameworks.
  • Strong organisational and project management skills, with the ability to multitask and meet deadlines.
  • High level of attention to detail and confidentiality.
  • Strong interpersonal and communication skills, with the ability to build strong relationships across all levels of the organisation.
  • Proficient in Microsoft Office Suites, design software and familiarity with HR software or systems.

1 year contract, convertible to permanent position.

Preferably to be bilingual in English and Malay (in order to coordinate with various English and Malay speaking stakeholders and clients)

We regret to inform that only shortlisted candidate will be notified.

Interest candidates can send your CVs to : [email protected]

Apply by:

19 July 2025

Interest candidates can send your CVs to : [email protected]

Project Manager (Executive, Communication)

JOB DESCRIPTION

The Project Manager oversees the planning, execution, and delivery of marketing campaigns, ensuring all projects are completed on time, within scope, and on budget. They serve as the primary liaison between internal teams, clients, and stakeholders, managing communications and aligning project outcomes with business goals. 

Project Management

  • Managing relationships with Muis’ Strategic Units and stakeholders
  • Develops comprehensive project/campaign plans with timelines, budgets, and resource allocation, in consultation with senior members of the team.
  • Ensures campaigns align with clients’ marketing goals and creative objectives by establishing clear communication channels & expectations throughout project lifecycles.
  • Work with other team members and/or vendors to successfully deliver marketing, public education, and branding campaigns.
  • Ensures that projects are on track and meet deadlines.
  • Initiating and participating in Procurement processes pertaining to assigned projects.
  • Overseeing the creation and maintenance of comprehensive project documentation

Additional Responsibilities

  • Uploading & updating of web pages & mobile app
  • Work with vendor to ensure functionality of web pages & mobile app
  • Shoot and/or edit video footage to curate content for social media, when necessary
  • Any other work assigned by Reporting officer or Management Committee

JOB REQUIREMENT

  • Diploma or Degree in Marketing, Mass Communications or equivalent 
    • 3-5 years’ experience in Marketing, Corporate Communications or Public Relations 
  • Ability to prioritise & plan effectively 
  • Able to creatively conceptualise and produce communications materials to engage the organisation’s target audience 
  • Excellent written & verbal communication skills 
  • Knowledge of Microsoft Office Applications and creative/design softwares such as Adobe Creative Suite, Illustrator, etc
  • Familiarity with web content management system, such as WordPress
  • Videography, editing and/or photography skills are a definite advantage 
  • Requires minimum supervision and able to work independently 
  • Resourceful & enthusiastic 
  • Good team player 

1 year contract, convertible to permanent position.

Preferably to be bilingual in English and Malay (in order to coordinate with various English and Malay speaking stakeholders and clients)

We regret to inform that only shortlisted candidate will be notified.

Interest candidates can send your CVs to : [email protected]

Apply by:

19 July 2025

Interest candidates can send your CVs to : [email protected]

Senior Executive / Executive, Finance (ZFA)

JOB DESCRIPTION

To assist in the closing of Zakat accounts and its collection.

Core Operations

  • Record transactions in SAP B1.
  • Assist in the preparation of the yearly and monthly closing of Zakat books.
  • Prepare the calculation for quarterly Zakat commissions.
  • Coordinate weekly checks at collection centers outside Ramadan.
  • Assist in the implementation of new processes and systems when necessary.
  • Investigate reconciliation discrepancies and apply necessary actions.
  • Liaise and coordinate with external auditors.
  • Liaise and coordinate with various units in MUIS – Finance, Community Funds, Social Development, etc.
  • Monitor funds in Zakat accounts to ensure no cashflow issues.
  • Ensure documents are properly stored.

 

Additional Task

  • Covering Officer for Ramadan receipting
  • Assist in Amil training and understand operational challenges while providing perspective of back-end challenges.
  • Any other duties assigned by Reporting Officer and Management Committee.

 

JOB REQUIREMENT

  • Mininimum Diploma or entry level specialized in Finance – General/Cost Accounting discipline.
  • Minimum 3 years relevant accounting experience
  • Experience leading a team is a plus
  • Proficient in accounting principles (AP, AR, GL)
  • Proficient in Microsoft Excel
  • Knowledge of accounting software (SAP B1, Quickbooks)
  • Demonstrate ability to handle work professionally, independently and efficiently with a strong customer service mindset
  • Possess effective organizational and follow-up skills and attention to detail
  • Good interpersonal skills and able to interact with all levels
  • Requires minimum supervision and ability to work independently
  • Ability to prioritize & plan effectively

1 year contract, convertible to permanent position.

Preferably to be bilingual in English and Malay (in order to coordinate with various English and Malay speaking stakeholders and clients)

We regret to inform that only shortlisted candidate will be notified.

Interest candidates can send your CVs to : [email protected]

Apply by:

31 July 2025

Interest candidates can send your CVs to : [email protected]

Executive, Technology Management

JOB DESCRIPTION

The Technology Management Executive is responsible for developing, implementing, and managing the information technology (IT) strategy to support the organization’s goals. This role involves overseeing IT infrastructure, software and application management, cybersecurity, project management, and user support. 

Technology Management

  • Organise and assist all IT operations, including network administration, system administration, hardware and software maintenance, cybersecurity, and data storage
  • Ensure effective deployment, configuration, and support of IT systems
  • Liaise with the following clients on operations-related matters:
    – MMWSS Users’
    – ILHAM Users’
    – MUIS Pelita, Fitrah and MBK Users’
    – Mosque and Madrasah

Project Management

  • Execute and coordinate IT-related projects, ensuring timely and within-budget completion
  • Work with cross-functional teams to gather requirements, develop project plans, and manage the execution of IT projects
  • Guide the Technology Management (TM) team in troubleshooting and problem-solving during project implementation

Cybersecurity and Compliance

  • Monitor procure

Stakeholder Collaboration and Training

  • Monitor security protocols and policies to protect the organization from cyber threats
  • Ensure compliance with relevant data protection laws, industry standards, and best practices
  • Conduct regular security assessments and audits to identify vulnerabilities and recommend improvements

IT Support and User Training

  • Oversee user support services, ensuring prompt resolution of technical issues
  • Manage helpdesk operations and support staff to provide excellent customer service
  • Provide training and resources to end-users to enhance productivity and effective use of IT resources

Vendor Management

  • Negotiate and manage relationships with external IT vendors, consultants, and service providers
  • Evaluate vendor performance to ensure delivery aligns with contract terms and service standards

Project Planning

  • Perform end-to-end procurement activities that include sourcing, evaluating and contract management by policies and guidelines
  • Ensure all procurement activities comply with the policies, procedures and processes
  • Ensure proper safekeeping of documents for audit purposes
  • Track and report on project progress, identify potential risks and issues and recommend corrective actions
  • Manage incident and service tickets
  • Respond to requests via the ticketing system
  • Prepare weekly or monthly status reports for review by the Project Manager
  • Any other duties assigned by the Reporting Officer and Management Committee

JOB REQUIREMENT

  • Minimum 3 years working experience in an IT operation environment with at least a professional certification, ITE, Poly or degree in Computer Science/Information Technology, Engineering or other relevant fields related discipline may apply.
  • Working Knowledge of IT Operations, systems and Development
  • Good communication (written and verbal) and people skills;
  • Independent, self-motivated, highly organized and possessing an eye for detail;
  • Ability to multi-task and oversee multiple projects simultaneously;
  • Flexible, team player and able to work with minimum supervision;
  • Ensure confidentiality and reliability of data, information, and intellectual property;

1 year contract, convertible to permanent position.

Preferably to be bilingual in English and Malay (in order to coordinate with various English and Malay speaking stakeholders and clients)

We regret to inform that only shortlisted candidate will be notified.

Interest candidates can send your CVs to : [email protected]

Apply by:

19 July 2025

Interest candidates can send your CVs to : [email protected]

Senior Executive / Executive, Procurement

JOB DESCRIPTION

The Senior Executive / Executive, Procurement, supports the Senior Manager/Manager in managing procurement activities for the MMWSS and MMWZ sectors. Key responsibilities include implementing procurement strategies, ensuring policy compliance, managing vendor relationships, and leading procurement projects. Strong analytical and communication skills are essential for success in this role.

Procurement Strategy and Processes

  • Assist in developing and implementing procurement strategies that align with organisational goals
  • Manage the tendering process, including reviewing documents, advertising opportunities, and evaluating submissions

Contract and Policy Management

  • Oversee contract negotiation, drafting, and execution to ensure alignment with organisational requirements
  • Ensure compliance with procurement policies and regulations, conducting regular audits as needed

Budget Management

  • Monitor procurement budgets and expenditures, ensuring purchases align with financial policies and stay within approved budgets.

Stakeholder Collaboration and Training

  • Collaborate with internal stakeholders to understand procurement needs, support cross-functional projects, and provide guidance on procurement processes.
  • Design and deliver training programmes for staff on procurement best practices and procedures.

Reporting and Analysis

  • Prepare procurement reports and presentations for senior management, highlight performance metrics and recommendations for improvement.

Continuous Improvement

  • Identify and implement process improvements to enhance procurement efficiency and effectiveness.

Additional Responsibilities

  • Undertake any other duties as assigned by the Reporting Officer or Management Committee

 

JOB REQUIREMENT

  • Preferably to be bilingual in English and Malay (in order to coordinate with various English and Malay speaking stakeholders and clients)
  • A minimum of 5 years of experience in procurement or supply chain management, with at least 2 years in a supervisory or managerial role. Experience in the nonprofit or public sector is advantageous.
  • In-depth knowledge of procurement processes and best practices.
  • Excellent contract negotiation and management skills and understanding of procurement regulations.
  • Strong analytical and problem-solving skills.
  • Effective communication, interpersonal skills for stakeholder engagement and training and mentorship capabilities.
  • Strong organisational skills and time management.
  • Proficiency in procurement software and tools, as well as the Microsoft Office Suite.
  • Innovative thinking and adaptability to align procurement strategies with emerging trends and organisational changes.

1 year contract, convertible to permanent position.

Preferably to be bilingual in English and Malay (in order to coordinate with various English and Malay speaking stakeholders and clients)

We regret to inform that only shortlisted candidate will be notified.

Interest candidates can send your CVs to : [email protected]

Apply by:

19 July 2025

Interest candidates can send your CVs to : [email protected]

Manager / Assistant Manager, Procurement

JOB DESCRIPTION

The Manager/Assistant Manager, Procurement will oversee Muis’ procurement operations, ensuring compliance, efficient workflows, and proactive risk management. This role involves policy enforcement, stakeholder collaboration, and representing procurement at Management Committee meetings. Key duties include task delegation, integrating industry best practices, providing advisory support, and taking on additional responsibilities as needed to promote accountability and continuous improvement.

Governance, Risk Management & Compliance

  • Develop and enforce procurement policies that align with statutory requirements, ensuring compliance and minimising audit risks
  • Conduct regular risk assessments and implement internal controls to maintain integrity and accountability in all transactions

Efficiency, Optimization & Policy Development

  • Streamline procurement workflows to enhance operational efficiency and responsiveness, reducing bottlenecks
  • Refine and update procurement guidelines in line with emerging trends and best practices to align with Muis’ strategic objectives

Stakeholder Collaboration and Representation

  • Work closely with internal stakeholders, including finance, legal, and operational departments, to support transparent, value-driven procurement decisions
  • Represent Procurement unit at Management Committee meetings, presenting strategies, updates and addressing relevant concerns

Team Leadership and Development

  • Delegate procurement tasks effectively to promote team efficiency, accountability, and professional growth
  • Stay informed of industry trends and integrate best practices to maintain competitiveness and innovation

Advisory and Flexible Support

  • Provide advisory support for procurement-related processes to any Muis committees and undertake any additional responsibilities as assigned, demonstrating flexibility and commitment to MMWSS’ success.

JOB REQUIREMENT

  • Bachelor’s degree in Business Administration, Supply Chain Management, Finance, or a related field.
  • A minimum of 7 years of experience in procurement or supply chain management, including at least 3 to 5 years in a managerial or senior leadership role. Experience in the nonprofit or public sector is advantageous.
  • Advanced knowledge of procurement principles, processes, and best practices.
  • Ability to conduct comprehensive risk assessments and implement effective controls for transaction integrity
  • Proficiency in refining procurement guidelines in line with industry trends and strategic goals
  • Thorough understanding of regulatory and audit practices.
  • Proven leadership and team management abilities.
  • Strong analytical and problem-solving skills.
  • Effective communication and interpersonal skills for stakeholder engagement.
  • Proficiency in procurement software and tools, as well as the Microsoft Office Suite.

1 year contract, convertible to permanent position.

Preferably to be bilingual in English and Malay (in order to coordinate with various English and Malay speaking stakeholders and clients)

We regret to inform that only shortlisted candidate will be notified.

Interest candidates can send your CVs to : [email protected]

Apply by:

19 July 2025

Interest candidates can send your CVs to : [email protected]

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